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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of mary prody

mary prody

November 17, 2024

5  out of  5
rating by mary prody
"Nora provided excellent customer service as we needed to review our homeowners insurance! She is very knowledgeable and offered us the changes we needed to make to be best insured. Great job Nora!"
We responded:
"Mary thanks so much for the 5 Stars we appreciate that very much! Nora is one of the best and everyone loves working with our Nora!"
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Barry Siebert

November 10, 2024

5  out of  5
rating by Barry Siebert
"Very professional advice. Knows State Farm products through and through. Made me feel protected and served well."
We responded:
"Barry, we feel knowledge is key when it comes to Insurance with 192 years of State Farm experience our team know insurance! Thanks for the 5 stars!"
Profile photo of Judy De Cuellar

Judy De Cuellar

November 5, 2024

5  out of  5
rating by Judy De Cuellar
"Today I spoke with James for about 1 hour. A very patient and understanding young agent. I couldn't say enough kind things about him; personally or professionally. His knowledge and expertise far exceeded my expectations. He answered all of my questions and led me in the right direction with my auto insurance questions. Well....here's to Cary Charlson for adding another great agent to their already existing group. Thank you James!"
We responded:
"Judy thanks for the awesome review. James does a fantastic job and we appreciate you letting the world know. Our motto is to have quality conversations with our clients so they the best possible coverage at the best possible price the way they want it!"
Profile photo of Mary Benedict

Mary Benedict

September 5, 2024

5  out of  5
rating by Mary Benedict
"I have relied on Cary Charlson's office for insurance for about 40 years. They always answer the phone and take care of whatever changes or needs I have immediately. Cary, Casey, Donna, Sue and every other employee I have dealt with have been very friendly, knowledgeable, efficient and professional."
We responded:
"Thanks for the 5 Stars Mary! We appreciate you as well. Our Motto is no call goes unreturned and no email un-responded to each and every day!"
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Debra Peterson

August 29, 2024

5  out of  5
rating by Debra Peterson
"I spoke to Jeryl-lyn this morning to make a change to my car insurance policy. She answered all my questions and had the change made in no time. Then she sent an email confirmation when everything was complete. The whole process took less than 10 minutes from start to finish including the email. Jerl-lyn was so helpful, friendly and just a joy to talk to. It's so refreshing to immediately get a "live" person that is knowledge and so very friendly. Loved working with Jeryl-lyn and hope she has a lovely day. Really appreciated Jeryl-lyn and her professionalism with the added smile in her voice."
We responded:
"Debra, thanks for the great review. We all work hard to achieve that same reaction from all of our client touch's! Jeryl- lyn is fantastic at all things insurance! Thanks for your 5 Stars!"
Profile photo of Glenda Vasquez

Glenda Vasquez

August 16, 2024

5  out of  5
rating by Glenda Vasquez
"Excelente…. Muy amable y atento a resolver cualquier pregunta"
We responded:
"Glenda, Thanks so much for the 5 Stars!"
Profile photo of Beverly Simone

Beverly Simone

August 14, 2024

5  out of  5
rating by Beverly Simone
"I worked with James today to start being insured for Home and Auto. He was very helpful in answering all my questions and concern about doing so. I felt very comfortable working and speaking with him to get my new insurance policies going. Thank-You Steve for your help and time today. Bev Simone"
We responded:
"Bev-thanks so much for the 5 Stars! James is very good at what he does and appreciates your review!"
Profile photo of Lauren Hanson

Lauren Hanson

August 6, 2024

5  out of  5
rating by Lauren Hanson
"James was very kind and nice! Fantastic to work with!"
We responded:
"Lauren, thanks for the 5 stars! James is a great guy and we love having him as part of our agency team!"
Profile photo of Jennifer Klein

Jennifer Klein

July 31, 2024

5  out of  5
rating by Jennifer Klein
"Cary Charlson is very responsive. He is willing to take the time to explain how insurance works, especially important in this volatile market! Thank you!!"
We responded:
"Thanks Jennifer, I appreciate the opportunity to work with you as well. "
Profile photo of Li Chuan Kuleck Yeh

Li Chuan Kuleck Yeh

July 31, 2024

5  out of  5
rating by Li Chuan Kuleck Yeh
"Jeryl-lyn is very helpful and friendly. Answer all my questions and get my quote and policy set up right away. Thank you. I really appreciate."
We responded:
"Thanks for the 5 stars, we appreciate you! Jer is super good at all things Insurance!"
Profile photo of Denise Woodward

Denise Woodward

July 18, 2024

5  out of  5
rating by Denise Woodward
"I am writing a review for Sue Schneider. Sue has been my agent at State Farm for 20+ years and is amazing! Whenever I have needed any help or assistance with home or vehicle, she is always there for me. She is super responsive, gets me what I need, and is proactive to offer new services or care I may need for both. I truly would have been lost without her all these years. Cary is very luck to have her part of his team!!!"
We responded:
"Deise, we are all very lucky to have Sue she is wonderful! Denise thanks for the 5 Stars, we appreciate you!"
Profile photo of Hailey Doerr

Hailey Doerr

July 13, 2024

5  out of  5
rating by Hailey Doerr
"We had a cracked windshield that needed to be repaired and I didn't know the process to fix it. Shelley responded very quickly, set us up with a referral, and we were able to get it fixed within 72 hours of noticing the crack. Very happy!"
We responded:
"Hailey thanks for the 5 Stars! Thanks Shelley for helping and yes sometimes it is really that easy!"
Profile photo of Tammy Hardenburgh

Tammy Hardenburgh

July 9, 2024

5  out of  5
rating by Tammy Hardenburgh
"The process to get a quote and to sign up for insurance went really smoothly. Jeri-Lynn Was awesome to work with. Not only was the customer service top notch, I saved money on both my home insurance as well as auto insurance. Everyone at this location is very helpful and friendly! Highly recommend"
We responded:
"Tammy welcome to our Agency and we appreciate your 5 star rating!"
Profile photo of Abdek Dahir

Abdek Dahir

July 2, 2024

5  out of  5
rating by Abdek Dahir
"I was completely impressed with their professionalism and customer service she Took her time and explain things I understand she super polite too"
We responded:
"Abdek, thanks for the 5 stars! Service with a smile is our motto!"
Profile photo of Jay Neudecker

Jay Neudecker

July 1, 2024

5  out of  5
rating by Jay Neudecker
"I’ve been doing business with Cary’s office for over 20 years and Sue has been there the whole time. She is excellent to work with. A real asset to this office"
We responded:
"Jay, thanks for the shoutout to Sue she is the best of the best. We appreciate your business and your 5 stars!"
Profile photo of Jasmine

Jasmine

June 28, 2024

5  out of  5
rating by Jasmine
"I appreciate the patience and effort from Ayrin helping me set up my life insurance. I was really worried how this would work, but knowing how diligent Ayrin worked through the process with me, I can be confident in her aid!"
We responded:
"Yes Jasmine Ayrin is very good at her chosen career! We appreciate your comments and the 5 stars!"
Profile photo of Chris Vollom

Chris Vollom

June 26, 2024

5  out of  5
rating by Chris Vollom
"Sue and Shelly and the rest of your staff have always been great."
We responded:
"Chris we appreciate you and your 5 Star rating!"
Profile photo of Chia Chang

Chia Chang

June 19, 2024

5  out of  5
rating by Chia Chang
"Shout-out to Nora! She is very patient with my questions and very knowledgeable about insurance policies. I appreciate her dedication to provide excellent customer satisfaction. It is always a pleasant experience working with her!"
We responded:
"Thanks Chia! That is what we are all about at our Agency, Excellent Customer Service and Knowledge!"
Profile photo of Matthew Rhoades

Matthew Rhoades

June 6, 2024

5  out of  5
rating by Matthew Rhoades
"I've been an on and off customer with this office for years (due to moving to different states), but have always worked with Sally and thoroughly enjoyed my experience. She is detail oriented and quick to respond."
We responded:
"Matt, thanks for the 5 Stars. Our staff of 11 all strive to be to be the best of the best just like Sally! "
Profile photo of Cobe Karalunas

Cobe Karalunas

June 5, 2024

5  out of  5
rating by Cobe Karalunas
"I was fortunate to have been referred to State Farm by family and got in touch with Ayrin Yasis. She was proactive in helping me get a much better rate with savings on my auto and life insurance. I appreciate and trust her guidance and plan on working with her long term. I highly recommend this office and will encourage others to work with Ayrin in the future."
We responded:
"Cobe, thanks very much for the 5 Stars! We appreciate your business very much! Our entire staff of eleven strives to earn our clients trust thru honest and educated advise and help thru out our clients tenure with our Agency."
Profile photo of Carissa

Carissa

June 5, 2024

5  out of  5
rating by Carissa
"I recently have made the switch to State Farm and had the utmost pleasure of working with Ayrin Yasis as my agent! First off, her professionalism and responsiveness made the entire process seamless. She gives clear direction and was confidently able to answer any questions for me. For the last couple of years, I was paying a very high premium on my car insurance alone. Thanks to Ayrin's expertise and diligence, she managed to save me so much that I am still paying significantly less overall with much better coverage, coupled with the addition of renters insurance and life policies for my daughter and I. Ayrin is the first insurance agent I have worked with that has provided me with exceptional service and it is evident that she has your best interest in mind when working with her. I highly recommend this office, have already made a referral, and be sure to ask for Ayrin when you call."
We responded:
"Carissa, Ayrin is wonderful at her job and appreciates your 5 Star rating!"
Profile photo of Ramiro Trachsel

Ramiro Trachsel

June 4, 2024

1  out of  5
rating by Ramiro Trachsel
"Cary Charlson, you are targeting the wrong people. Much space to improve!."
We responded:
"Ramiro, we have no record of having any communication with you. It appears you are from Europe and have nothing to do with our business, clients or anything else for that matter. We take great pride in what we do and very much would like you to entertain yourself in other means. "
Profile photo of Ghazi Qadri

Ghazi Qadri

May 25, 2024

5  out of  5
rating by Ghazi Qadri
"Worked with Jerl-lyn Zilka. Very professional, knowledgeable and willing to help. She is very patient and give good advise for your insurance need. Thanks so much Jeryl-lyn."
We responded:
"Ghazi, thanks very much for the 5 Stars! Jer does a great job helping our clients thru what can be a complicated process!"
Profile photo of Kristine Raymond

Kristine Raymond

May 15, 2024

5  out of  5
rating by Kristine Raymond
"I have been a customer of State Farm with the Cary Charlson Agency for many years, and I have always been incredibly pleased with their service and expertise. I most recently worked with Ayrin Yasis, and she has gone above and beyond with exceeding my expectations! She is an asset to the State Farm team, and truly helped make my business insurance experience a comfortable one! I can't recommend Aryin Yasis and the Cary Charlson Agency enough!"
We responded:
"Gosh, Thanks so much for the wonderful review. All of our staff work so hard at exceeding expectations and Ayrin usually does! We appreciate you Kristine!"
Profile photo of Vicki Orehek

Vicki Orehek

April 30, 2024

5  out of  5
rating by Vicki Orehek
"Excellent service from Cary and his staff selecting the best policy for our HOA. With insurance rates and coverage changing each year, this agency has done an outstanding job helping us with our selection."
We responded:
"Vicki thanks so much for the 5 Stars! We appreciate the opportunity to work with your Association. "